Vendict Hallucination-Free 2025 Offer

1. Offer Eligibility

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1.1. The Vendict August 2025 Offer is valid from July 30th, 2025, to September 30th, 2025.

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1.2. This offer is available to new customers and prospects who sign a contract for any Vendict product or bundle within this period.

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1.3. This offer is not limited to a set number of participants but is only available during the offer period.

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1.4. To be eligible, clients must sign a contract for at least one of Vendict’s listed modules: Security Questionnaire Automation, Security or Privacy Self-Assessment, Trust Center, or TPRM Module.

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2. Offer Details

2.1. Eligible clients will receive:

• Full access to their selected Vendict module(s) or bundle.
  
  
• Hallucination-Free Guarantee: If a client identifies a hallucinated response from Vendict’s AI within the first 12 months of the contract, they are eligible for a full refund. Requests must meet the conditions outlined in section 3.
  2.2. This offer applies to Vendict’s Growing, Scaling, or Enterprise plans, based on the needs and fit of the customer:
  
  
• Growing Customer: Ideal for early-stage startups with essential GRC needs.
  
  
• Scaling Customer: Tailored for fast-growing companies scaling compliance and security programs.
  
  
• Enterprise Customer: Designed for complex, large-scale GRC and risk programs.
  
  
• 2.3. Clients must sign a contract within the promotional period to qualify for the offer.
  
  

3. Conditions of the Offer

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3.1. All contracts must be signed between July 30th and September 30th, 2025.

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3.2. The Hallucination-Free Guarantee is valid for 12 months from the contract start date.

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3.3. Clients must report any hallucinated response to Vendict's designated support channel, including a specific example and supporting documentation.

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3.4. Claims will be reviewed in good faith and refunds will be issued only if Vendict confirms the output was indeed hallucinated and not the result of misuse or misunderstanding.

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3.5. This offer cannot be combined with any other ongoing promotions or custom pricing agreements.

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4. Payment Terms

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4.1. Clients will be invoiced based on Vendict’s standard billing cycle and agreed-upon payment terms.

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4.2. Refunds, if applicable under the Hallucination-Free Guarantee, will be processed according to Vendict’s refund policy and credited to the original payment method or account.

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5. Changes and Termination

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5.1 Vendict reserves the right to modify or terminate this offer at any time without prior notice, including changes to eligibility, modules included, or offer duration. Changes will not affect customers who have already signed contracts under the offer.

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5.2 Clients who violate Vendict’s Terms of Service or engage in fraudulent use of the product may forfeit eligibility for the guarantee and associated refund rights.

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6. Additional Terms

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6.1. Use of Vendict’s products and services under this offer is subject to Vendict’s Terms of Service and Privacy Policy.

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6.2. By participating in this offer, clients agree to these Terms and Conditions and all other applicable policies governing the use of Vendict’s platform.

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7. Definition of a Hallucination

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7.1. For the purpose of this offer, a hallucination is strictly defined as an AI-generated response produced by the Vendict platform that:

• States a factual claim or bases a response on data that cannot be linked to any source evidence provided by the client 
• Falsely attributes information to a source that does not contain the referenced content (e.g., citing a SOC 2 report section that does not exist or misrepresents its meaning);
• Fails to include a required citation or reference tag in modules where traceability is explicitly part of the feature set.
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7.2. The following do not qualify as hallucinations:

• Omissions, summaries, or rewordings that remain materially consistent with the uploaded evidence;
• Responses based on client inputs that are incomplete, outdated, contradictory, or ambiguous;
• Any AI-generated content that includes disclaimers, uncertainty markers (e.g. “based on available documentation”), or approximations consistent with compliance review best practices;
• Issues arising from misconfiguration, human override, or unsupported formats (e.g., scanned documents with unreadable text);
• Styling, formatting, or grammar errors that do not alter factual meaning.
• Temporary bugs or malfunctions in Vendict's Platform and/or any of its supporting interfaces.
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7.3. All hallucination claims must be submitted with a clear explanation, the original input, the Vendict response, and the relevant evidence (or lack thereof). Vendict’s compliance review team will assess the claim and issue a final determination.

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